721 Logistics is proud and honored to share that we have received the 2025 Customer Service Excellence Award from our valued customer and partner, Gexpro Services. Lisa Kroto, Trade Compliance Manager, and Megan Rios, Vice President of Global Sourcing & Procurement, presented the award during the 2026 Gexpro Services Supplier Trade Show and Corporate Management Meeting in Frisco, Texas.

Gexpro Services plays a critical role across multiple industries, and supporting their import operations requires teamwork, clear communication, and trust on both sides. As a result, success depends on close collaboration and a shared commitment to navigating today’s evolving trade environment. We are grateful for the partnership we share with Gexpro Services and proud to support their team every step of the way. Above all, it is a relationship built on collaboration—one we value deeply.

Reflecting on our partnership, Lisa Kroto shared:

“The 721 team has become one of the most collaborative relationships within our business. We can always rely on 721 for their input, advice, recommendations, and performance. This has been a trying year in the trade world, and there was always comfort knowing 721 was just a call away.”

Similarly, Megan Rios emphasized the impact of the team’s support:

“There was no doubt in my mind that 721 Logistics was the right recipient for this year’s Customer Service Excellence Award. It was a dynamic year for importing, and we did not skip a beat. While the service level from 721 Logistics has always been strong, the team truly stood out when things became more challenging. Their proactive communication, responsiveness, and diligence made a meaningful impact.”

Ultimately, this recognition reflects the collective effort of the entire 721 Logistics team. Their dedication and commitment make this level of service possible every day. We are sincerely grateful to Gexpro Services for their trust and partnership, and we look forward to continuing to grow and succeed together.